Support
Everything you need to know about setting up and using Youhere.
Email Tom (one of the founders) directly. Your email will be read, and we will respond.
tbensky@gmail.comAre some having trouble checking in? Have them check their phone/app settings.
We've gone through these steps many times with a variety of Android and iOS devices. They'll fix any problems!
Youhere.org is check-ins supercharged using mobile-phones. It's an app-based group check in service. How does it work?
If you have a large group, participants that are difficult to follow up with, or work with an unusual location, give Youhere a try. You'll love it. With Youhere, you can do paperless and accurate check-ins of any sized group in seconds.
Resources: One-page factsheet, Intro Video
Most of our customers get by fine indoors without a beacon.
So, we encourage you to try Youhere at your needed indoor location, which uses a phone's built in location abilities. But be forewarned: likely 5-10% of your group will not be able to check-in. Their phones will not get a good location lock, our app will report them "out of range," and they will be blocked from checking in. You can still proceed, but be prepared with a backup plan to manually check these cases (which your Youhere account allows).
Why? A phone's location abilities works best when outside, where an open and clear view of the sky (and multiple internal sensors) is available. From our experience, these same location abilities work just 'ok' when inside.
Our Bluetooth beacon however, broadcasts its own check-in signal to within about 170 ft of where you place it, and does not use a phone's location abilities at all. It is ideal for indoor check-ins.
This is unusual these days, but Youhere also allow for "manual check-in" options. Just jot their name down and manually check them in when you get back to your desk.
Youhere is great for people checking in. But what about checking out again? There are a few ways to do this:
Participant check-ins are collected into your Youhere account. There are many reporting options available to you. All reports are compiled instantly and in real-time, and are always free and available to you.
Every check-in collected can be sent to you in a single .csv file for storage or import into other systems.
Copy-and-paste text-boxes are placed throughout reporting pages for quick data transfer.
Group-wide calendars, member-by-member lists, and individual calendars are all available.
Construct custom views of your logs using specific date and time ranges.