Support
Everything you need to know about setting up and using Youhere.
Email Tom (one of the founders) directly. Your email will be read, and we will respond.
tbensky@gmail.comAre some having trouble checking in? Have them check their phone/app settings.
We've gone through these steps many times with a variety of Android and iOS devices. They'll fix any problems!
Open the app and tap "Test settings". It will verify your settings and show a green light if you're ready, or guide you through needed changes if you're not.
This self-test instantly checks location permissions, GPS accuracy, and clock synchronization before participants check in, eliminating guesswork.
View App Details & DownloadCheck-in App
Youhere.org is check-ins supercharged using mobile-phones. It's an app-based group check in service. How does it work?
If you have a large group, participants that are difficult to follow up with, or work with an unusual location, give Youhere a try. You'll love it. With Youhere, you can do paperless and accurate check-ins of any sized group in seconds.
Resources: One-page factsheet, Intro Video
Most of our customers do great indoors without a beacon!
Standard Youhere check-ins use a phone's built-in location abilities, which work smoothly in many indoor spaces. To give you complete peace of mind, our free mobile app includes a built-in "Test this app" location test. You can walk into your venue ahead of time, tap the test, and immediately verify your space's location-readiness before your participants arrive.
For venues with dense concrete, steel shielding, or multi-story layouts where GPS signals naturally degrade, our Bluetooth beacon provides a seamless, high-precision alternative. It broadcasts its own check-in signal up to ~170 ft, ensuring instant check-ins regardless of indoor structural conditions.
This is unusual these days, but Youhere also allow for "manual check-in" options. Just jot their name down and manually check them in when you get back to your desk.
Youhere is great for people checking in. But what about checking out again? There are a few ways to do this:
Participant check-ins are collected into your Youhere account. There are many reporting options available to you. All reports are compiled instantly and in real-time, and are always free and available to you.
Every check-in collected can be sent to you in a single .csv file for storage or import into other systems.
| A | B | C | D | E | F | G | H | |
|---|---|---|---|---|---|---|---|---|
| 1 | Last | First | Total | Aug 25 | Aug 27 | Aug 29 | Sep 01 | Sep 03 |
| 2 | Aaberg | James | 4 | 1 | 0 | 1 | 1 | 1 |
| 3 | Abbasi | Scott | 5 | 1 | 1 | 1 | 1 | 1 |
| 4 | Abee | Julie | 3 | 1 | 0 | 1 | 0 | 1 |
| 5 | Abling | Louis | 4 | 1 | 1 | 0 | 1 | 1 |
| 6 | Abruzzo | Carmen | 2 | 1 | 0 | 0 | 1 | 0 |
| 7 | Acey | Charlotte | 5 | 1 | 1 | 1 | 1 | 1 |
Copy-and-paste text-boxes are placed throughout reporting pages for quick data transfer.
Aaberg,James,34
Abbasi,Scott,36
Abee,Julie,36
Abling,Louis,20
Abruzzo,Carmen,23
Acey,Charlotte,31
Group-wide calendars, member-by-member lists, and individual calendars are all available.
| Participant | Attendance Rate | Total Check-ins |
|---|---|---|
| JA Aaberg, James | 34 / 36 (94%) | 34 |
| SA Abbasi, Scott | 36 / 36 (100%) | 36 |
| JA Abee, Julie | 36 / 36 (100%) | 36 |
| LA Abling, Louis | 20 / 36 (56%) | 20 |
| CA Acey, Charlotte | 31 / 36 (86%) | 31 |
Construct custom views of your logs using specific date and time ranges.