Need to get in touch?

Email Tom (one of the founders) directly. Your email will be read, and we will respond.

tbensky@gmail.com

App/Phone Check-in Troubleshooting

Are some having trouble checking in? Have them check their phone/app settings.

We've gone through these steps many times with a variety of Android and iOS devices. They'll fix any problems!

Self-Service Diagnostic

Tap "Test settings" in the app

Open the app and tap "Test settings". It will verify your settings and show a green light if you're ready, or guide you through needed changes if you're not.

This self-test instantly checks location permissions, GPS accuracy, and clock synchronization before participants check in, eliminating guesswork.

View App Details & Download
9:41

Youhere

Check-in App

Check me in
Test settings
Success! The app is ready to check you in.

What is Youhere?

Youhere.org is check-ins supercharged using mobile-phones. It's an app-based group check in service. How does it work?

  • Group leaders (teachers, coaches, organizers, etc.) set a check-in location on a map or turn-on a Bluetooth beacon. Then specify a check-in time.
  • Each participant uses an app on their phone to self "check in" to your location and time.
  • Check-in logs are automatically compiled from the app check-ins.
  • Eliminate the usual "roll calling" entirely.
  • Just announce ... "Check-in with your phone" ... and everyone will be checked in.

If you have a large group, participants that are difficult to follow up with, or work with an unusual location, give Youhere a try. You'll love it. With Youhere, you can do paperless and accurate check-ins of any sized group in seconds.

Resources: One-page factsheet, Intro Video

Quick setup (4 steps to check-ins)

  1. You: Make an account here, create an event, and configure your check-in location and times.
  2. Your participants: Download our 100% free app (https://youhere.org/app) and use it to enroll in your event.
  3. Your participants: Use the app to check into your event at the right time and place.
  4. You: Use the check-in records compiled under your account.

Do I really need a beacon for indoor check-ins?

Most of our customers do great indoors without a beacon!

Standard Youhere check-ins use a phone's built-in location abilities, which work smoothly in many indoor spaces. To give you complete peace of mind, our free mobile app includes a built-in "Test this app" location test. You can walk into your venue ahead of time, tap the test, and immediately verify your space's location-readiness before your participants arrive.

For venues with dense concrete, steel shielding, or multi-story layouts where GPS signals naturally degrade, our Bluetooth beacon provides a seamless, high-precision alternative. It broadcasts its own check-in signal up to ~170 ft, ensuring instant check-ins regardless of indoor structural conditions.

What if a participant doesn't have a phone?

This is unusual these days, but Youhere also allow for "manual check-in" options. Just jot their name down and manually check them in when you get back to your desk.

Website vs. App

  • The Website (Youhere.org) is for group leaders to manage check-ins (and view records). There are no participant services on the website.
  • The App is what your participants use on their phones to check in. There are no administration services on the app.
  • The people checking-in only use the app. They do not make an account at Youhere.org.

Checking-in, but what about checking-out?

Youhere is great for people checking in. But what about checking out again? There are a few ways to do this:

  • Two check-in windows: Add a second "check-in" time to your event (e.g., 10:00-10:05 and 10:55-11:00). Participants check-in as they arrive and again as they leave.
  • Restricted mode: Set a limit of 2 check-ins with a minimum time gap between them (e.g., 45 minutes for a 1-hour session).
  • In/Out Events: Create two events (e.g., "Meeting-In" and "Meeting-Out") and have participants enroll in both.
  • Unrestricted mode: Allow unlimited checking-in and manually process the logs based on the recorded timestamps.

What about check-in reports?

Participant check-ins are collected into your Youhere account. There are many reporting options available to you. All reports are compiled instantly and in real-time, and are always free and available to you.

Export to Excel (.csv)

Every check-in collected can be sent to you in a single .csv file for storage or import into other systems.

attendance_summary.csv
Excel / CSV
B2 fx James
A B C D E F G H
1 Last First Total Aug 25 Aug 27 Aug 29 Sep 01 Sep 03
2 Aaberg James 4 1 0 1 1 1
3 Abbasi Scott 5 1 1 1 1 1
4 Abee Julie 3 1 0 1 0 1
5 Abling Louis 4 1 1 0 1 1
6 Abruzzo Carmen 2 1 0 0 1 0
7 Acey Charlotte 5 1 1 1 1 1
Quick copy and paste

Copy-and-paste text-boxes are placed throughout reporting pages for quick data transfer.

Copy-and-Paste Buffer
1 2 3 4 5 6
Aaberg,James,34
Abbasi,Scott,36
Abee,Julie,36
Abling,Louis,20
Abruzzo,Carmen,23
Acey,Charlotte,31
Convenient online views

Group-wide calendars, member-by-member lists, and individual calendars are all available.

‹

October 2026

›
Sun
Mon
Tue
Wed
Thu
Fri
Sat
27
28
29
30
1
2
3
4
5 51
6 54
7 58
8 56
9
10
11
12 55
13 57
14 58
15 54
16
17
Participant Attendance Rate Total Check-ins
JA Aaberg, James 34 / 36 (94%) 34
SA Abbasi, Scott 36 / 36 (100%) 36
JA Abee, Julie 36 / 36 (100%) 36
LA Abling, Louis 20 / 36 (56%) 20
CA Acey, Charlotte 31 / 36 (86%) 31
Aaberg, James
34 total check-ins recorded
Enrolled
Mon
Tue
Wed
Thu
Fri
Oct 5 ✓
Oct 6 ✓
Oct 7 ✓
Oct 8 ✓
Oct 9
Oct 12 ✓
Oct 13 ✓
Oct 14 ✓
Oct 15 ✓
Oct 16
Data Explorer

Construct custom views of your logs using specific date and time ranges.

Interactive Query Explorer
Real-time
Who was here on...
✓ Who was here on...
Who was not here on...
All participants
Aaberg, James
Abbasi, Scott
Monday, Wednesday
October
09:00 - 09:30 AM
Filter Matched: 54 of 58 participants (93.1%) Filtered View
James Aaberg 09:04 Scott Abbasi 09:02 Julie Abee 09:05 Charlotte Acey 09:01 Louis Abling 09:11 + 49 more matching